A) GENERAL TERMS AND CONDITIONS

1. ACCOUNT TERMS

1.1. There can be only one account linked to any single individual, e-mail address, IP address and place of residence or location with public access to computers (Internet cafes, public libraries, college dormitories, schools, workplace etc.). Should more than one account be registered at the casino though the same computer, any same IP, we will require confirmation of identity of all users on that computer. We would advise you to contact customer support before creating more than one account from a private computer, any same IP or an account from a public computer.

1.2. Those players who register more than one account in order to acquire more bonuses are not eligible to any winnings earned from these bonuses. If such a violation occurs, their accounts will be blocked without warning.

1.3. Player inactivity

If an account is left inactive for 6 months, a €/$/£5 (50kr) per month inactivity fee will be charged to the account for administration purposes. During this period, the player will be notified several times through all available means of communication in order to notify him/her. If due to this fee the player’s real money balance is reduced to zero, the account will be closed, however the player can still claim his/her full balance for an additional 6 months after account closure. After 6 months the account is closed permanently.

1.4. Account Limits

All requested deposit limits will be monitored by support and handled manually. Once the player reaches the desired limit, further depositing will be blocked. Support cannot prevent the player from making a single deposit that exceeds the desired deposit limit.

2. CHANGING THE TERMS AND CONDITIONS

2.1. Casino Adrenaline reserves the right to change the terms and conditions at any moment without prior notification. In such a case the present terms and conditions shall take effect from the date of publication on this page, however they will never affect those bonuses already running and special offers in hindsight. The player is however, entirely responsible for regular review of the present terms and conditions before they request a bonus or at Casino Adrenaline

3. CHECKING ACCOUNTS

3.1. At any moment, and for various reasons (including but not limited to: fraud prevention, payment transfers, limitations of special offers, closing an account), Casino Adrenaline may require the player to provide documents in order to verify the account.

These documents may include, however are not limited to:

  • copy of a passport or driver’s license;
  • copy of both sides of the credit card used for the deposit;
  • copy of a utility bill with your name and address;
  • copy of the bank statement;
  • copy of the acknowledgment form to make deposits;
  • copy of the card acknowledgment form.

4. PROHIBITED GROUPS OF PLAYERS

4.1. Players from the following countries are prohibited to register and / or make any bets for real money at the Casino:

Burma (MM), China (CN), Croatia (CRO), Hong Kong (HK), Macau (MO), Estonia (EE), France (FR), Iran (IR), Iraq (IQ), Israel (IL), Japan (JP), North Korea (KP), South Korea (KR), Laos (LA), Libya (LY), Malaysia (MY), Netherlands (NL), Nigeria (NG), Slovenia (SI), Somalia (SO), Sudan (SD), Syria (SY), Thailand (TH), Turkey (TR), United Kingdom (UK), United States (US), US Minor Outlying Islands (UM), American Samoa (AS), Guam (GU), Northern Mariana Islands (MP), Puerto Rico (PR), US Virgin Islands (VI)

B) BONUSES AND PROMOTIONS TERM AND CONDITIONS

NOTE: The min deposit amount in order to receive bonus is 20 euros (200kr)

NOTE: Casino Adrenaline reserves the right to forfeit the winnings and refund the deposit in case of irregular play, defined as but not limited to: placing single bets equal to or more than 25% of the received bonus. When 25% of the received bonus is higher than 5 EUR / 5 USD / 5 GBP / 50 kr / then the maximum allowed bet is 5 EUR / 5 USD / 5 GBP / 50 kr /. All bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games) and all low-risk bets (for example betting on even and odd numbers at the same time in Roulette games) are considered as bets and need to respect the maximum bet rule when playing with a bonus balance.

NOTE: All bonuses and promotions are limited to one per player, family, household, account or any same IP address. If it is determined that a player has broken this rule, that player’s bonuses will be removed from all accounts.

The wagering requirement must be met in full within 14 days of the Bonus being credited to your Bonus Balance, otherwise the Bonus Balance will expire.

5. WELCOME BONUS PACKAGE

1st deposit 100% up to 150€/£/$ / 1500kr / + 50 free spins on Starburst game

Note: free spins will be added to your account at noon (12:CET) THE NEXT DAY

Play-through/wagering requirement:

25 x (bonus + deposit)

Minimum deposit: 20 €/£/$ (200kr)

2nd deposit 50% up to 100€/£/$ / 1000 kr / + 25 free spins on Starburst game

Play-through/wagering requirement:

25 x (bonus + deposit)

Minimum deposit: 20 €/£/$ (200kr)

3rd deposit 25% up to 200€/£/$ / 2000 kr / + 25 free spins on Starburst game

Play-through/wagering requirement:

25 x (bonus + deposit)

Minimum deposit: 20 €/£/$ (200kr)

Note: Welcome bonus package is issued automatically immediately after your first 3 deposit is successfully processed. If you prefer not to receive the bonuses, you have to notify the support in advance. If you already made a deposit and received the bonus, it can be removed only if no bets were made. Play with bonus money can be withdrawn once that wagering requirements of that promotion are met.

Note: All free spins are given after deposit as there is no wagering requirement on free spins.

6. MONTHLY RELOAD BONUS

50% bonus up to 200€/£/$ / 2000 kr /

Play-through/wagering requirement:

25 x (bonus + deposit)

Bonus conditions: player can claim this bonus if he made minimum 3 deposits without bonus before seeking the next monthly reload bonus.

Games contribution to playthrough:

Game Contribution

  • Slot games: 100%
  • Simple games: 100%
  • All other games: 0%

*Slot games 2 Million BC, Dr. Jekyll Mr. Hyde, It Came from Venus, Pinocchio, SugarPop, Aztec Treasure, WhoSpunIt Plus, Brake Da Bank, Brake Da Bank Again, Big Bad Wolf, Pure Platinum, Silver Fang, Unramed Giant Panda, Hot Ink, Scrooge, Stardust, Aliens, Blood Suckers, Champion of the Track, Dead or Alive, Demolition Squad, Devil's Delight, Egyptian Heroes, Ghost Pirates, Jackpot 6,000, Lucky 8 Line, Magic Love, Magic Portals, Mega Jocker, Kings of Chicago, Robin Hood, Secret of Stones, Simsalabim, Steam Tower, The Wish Master, Zombies are excluded from all bonus promotions.

Minimum deposit: 20 €/£/$ (200kr)

7. BONUS WAGERING REQURIREMENTS

7.1. In order to maintain a fair gaming environment, each bonus has a certain wagering requirement also known as “wagering” or “rollover”. This means that a player has to make a certain number of total bets before being able to withdraw their winnings.

7.2. Different games have different wagering rates, depending on the particular promotion. These amounts for each specific promotion or bonus are explained in detail in the corresponding section of these Terms and Conditions. It is also possible to contact customer support, and they will be more than welcome to explain these terms for each bonus.

7.3. All risk games (like the Gamble function on slot machines and video poker), doubling stakes and low risk level bets (for example a stake on the roulette wheel at the same time on red and black) do not meet wagering requirements and do not count.

7.4. To receive a certain bonus a player has to confirm receipt by clicking on the link in the offer, or sending an e-mail. The player can decide at any time not to receive any more special offers by e-mail.

7.5. As long as received bonuses are still active, bonus terms and conditions apply to the whole player account, including any and all funds waiting for withdrawal, but not limited to.

A bonus is active as long as at least one of the following statements are true:

  • The bonus wagering requirements haven’t been met.
  • The bonus or bonuses have not been removed.
  • Winnings have not yet been processed.

8. NO DEPOSIT BONUS

No-deposit bonuses can be appointed to certain casino games/providers. And wagering will be restricted to those games/providers. Winnings on other games/providers then listed in the promotions emails will NOT be possible to withdrawal. All the winnings made on games that do not count towards wagering requirement will be deducted from the withdrawal amount.

You must complete the playthrough/wagering requirements of 50 (fifty) times the bonus amount unless anything else is specified to successfully withdraw the winnings gained with the No-deposit bonus. If you win with a No-deposit bonus, you can withdraw up to 100€/£/$ (1000kr), with possible exceptions for higher bonus amounts. Initial bonus amount granted cannot be withdrawn.

Note: Please note that bonus can't be issued on the balance greater than 1€ (10kr).

*Please note that players from following countries: Poland, Bulgaria, Romania, Russian Federation and Ukraine are not eligible for this type of bonus.

For age verification purposes a minimal deposit (100kr 10 EUR/USD/GBP) is required before you can withdraw any winnings gained with the No-Deposit /  Free cash bonus. This deposit is returned in its entirety together with your winnings!

Games contribution to playthrough:

Game Contribution:

  • Slot games: 100%
  • Simple games: 100%
  • Other games: 0%

*Slot games 2 Million BC, Dr. Jekyll Mr. Hyde, It Came from Venus, Pinocchio, SugarPop, Aztec Treasure, WhoSpunIt Plus, Brake Da Bank, Brake Da Bank Again, Big Bad Wolf, Pure Platinum, Silver Fang, Unramed Giant Panda, Hot Ink, Scrooge, Stardust, Aliens, Blood Suckers, Champion of the Track, Dead or Alive, Demolition Squad, Devil's Delight, Egyptian Heroes, Ghost Pirates, Jackpot 6,000, Lucky 8 Line, Magic Love, Magic Portals, Mega Jocker, Kings of Chicago, Robin Hood, Secret of Stones, Simsalabim, Steam Tower, The Wish Master, Zombies are excluded from all bonus promotions.

9. FREE SPINS

There is no wagering requirement on winnings derived from free spins, unless they are attached to a bonus.

This offer is limited to one per player, family, household, account or IP address. If it is determined that a player has broken this rule, that player’s bonuses will be removed from all accounts.

Before receiving this bonus players need to enter all requested information when they register an account in the casino.

If you win with no deposit free spins, you can withdraw up to €50 (500kr).

*Please note that players from following countries: Belarus, Bulgaria, Estonia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russian Federation, Slovakia, Ukraine are not eligible for this type of bonus.

10. LOYALTY PROGRAM

General

The Casino Adrenaline VIP Loyalty program is a dynamic promotion that awards loyal casino players with certain benefits that depend on the level of the player. VIP levels usually depend on the amount of wagering made in Casino Adrenaline.

Loyalty Program levels: Average Joe, Thrill Seeker, Hotshot, Adrenaline Trailblazer

Comps (CAD Points)

Comps, short for complimentary points, are a type of real money reward that players receive with just about any bet they make on casino games. Comps accumulate at the 10:1 ratio, which means that for each bet of 10$ (100kr) the player receives 1 comp.

Comb points conversion:

Comps can then be converted to real money. The comp-to-money conversion ratio depends on the player’s Loyalty program level.

The money from comps conversion is treated as real money and can be instantly withdrawn without any obligations. Winnings made with money from comps are not subject to playthrough or games contribution percentages. We advise players to play their balances to 0 (zero) before converting comps to money, because even the smallest amount can be linked to an active bonus which will carry over its terms & conditions and you will have to fulfil the playthrough of that active bonus before making a withdrawal.

Minimum amount allowed to be converted is 1EUR/GBP/USD 10kr.

Cashback Bonus terms & conditions

Cashback bonuses is any bonus that is not linked to a specific deposit and is given manually by the casino representative or through the Casino Adrenaline VIP loyalty program.

Cashback bonuses can be “locked” to certain casino games/providers. And wagering will be restricted to those games/providers. Winnings on other games/providers then listed in the promotions emails will NOT be possible to withdrawal. All the winnings made on games that do not count towards wagering requirement will be deducted from the withdrawal amount.

C) DEPOSIT AND WITHDRAWAL TERMS AND CONDITIONS:

11. WITHDRAWALS

11.1. Before any withdrawal is made and the money transferred to the player’s account, all bonus amount will be cleared from the gaming account. All winnings earned from games not meeting the wagering requirements will be deducted from the withdrawal amount.

11.2. The minimal withdrawal amount is €20 / 200kr per a single transaction, unless otherwise stated in these Terms. Should the bonus have a maximum pay-out limit (such as no deposit bonuses), the amount above this limit is deducted from the player’s account.

11.3. If you win with free spins, you are able to withdraw up to €50 / 500kr of your winnings after a minimal deposit of €10 / 100kr.Players,who initiate a deposit in order to receive free spins as part of a deposit bonus offer, MUST wager their bonus amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins earned from the deposit or if used, any winnings earned from the free spins.

11.4. Banking

This site is operated by Flavidus Limited (Agiou Antoniou 2, Strovolos, 2002 Nicosia, Cyprus) fully owned by Myeg B.V., a company bearing registration number 125474, and having its registered address at Emancipate Boulevard 29, Curacao, licensed and regulated in virtue of license number No. 5536/JAZ granted by the Government of Curacao.

Deposits and withdrawals to and from the cash player account using Neteller are made through Myeg B.V. company E-Wallets.

Deposits and withdrawals to and from the cash player account using Skrill, PaySafeCard, Wirecard and Adyen are made through the company Flavidus Ltd, a limited company with registration number HE 304422, having it’s registered address at Agiou Antoniou 2, 2002 Strovolos, Nicosia, Cyprus.

Flavidus Ltd is fully owned by Myeg B.V.

12. RECEIVING WINNINGS

12.1. Casino Adrenaline reserves the right to deny or suspend any bonuses and/or winnings if the deposit made by the player has been cancelled or denied by the payment system.

12.2. When requesting withdrawal the player will be credited using the same payment method that the player used to make a deposit. If this method of payment does not support withdrawal or it is not possible for any other reason, the withdrawal will be made onto an account of another payment system previously used by the player to make another deposit.

12.3. We may at any time set off any positive balance on Your Account against any amount you owe to us when we re-settle any bets or wagers pursuant to Duplicate Accounts, Collusion, Cheating, Fraud, Playing from restricted countries and Criminal Activity or Errors.

12.4. In certain, special cases in order to comply with laws on prevention of money laundering, Casino Adrenaline reserves the right to pay by any other mean at its discretion. In the case of withdrawing winnings to a bank card that does not support withdrawals, the withdrawal will be either made to an electronic wallet selected by the player, or by bank transfer or check, with all costs related to the transaction borne by the player.

12.5. When using a bank transfer to receive a prize, the minimum withdrawal amount is €500 / 5000kr due to payment system limitations. In case of transaction within the EU, the minimum amount is €100 / 1000kr for bank transfer.

12.6. Maximum amount of funds that can be withdrawn is 2000 EUR/USD/GBP 20000kr per week and 5000 EUR/USD/GBP 50000kr per month, unless strictly expressed otherwise in the Terms. These limits do not apply in the case of a player winning a Jackpot.

12.7. All withdrawals are processed by Casino Adrenaline’s financial department one day after receiving and verification of all requested documents.

12.8. A player’s deposit can be returned per the player’s request only if there had not been any gaming activity in any from since the time of the deposit.

12.9. Casino Adrenaline reserves the right to forfeit the winnings and refund the deposit in case of irregular play, defined as but not limited to: placing single bets equal to or more than 25% of the received bonus. When 25% of the received bonus is higher than 5 EUR / 5 USD / 5 GBP / 50 kr / then the maximum allowed bet is 5 EUR / 5 USD / 5 GBP / 50 kr /. All bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games) and all low-risk bets (for example betting on even and odd numbers at the same time in Roulette games) are considered as bets and need to respect the maximum bet rule when playing with a bonus balance.

12.10. Casino Adrenaline offers bonuses strictly for gaming purposes (rollover). Casino Adrenaline reserves the right to investigate and terminate any account in case there is suspicion that a bonus is being fraudulently used. In case any winnings were obtained through fraudulent activity, Casino Adrenaline reserves the right to cancel the winnings.

12.11. CasinoAdrenaline reserve the right to exclude a player at any time from receiving promotional offer where considered to be abusive.We reserve the right to immediately forfeit all winnings and retaining of any real monies lost in the Casino and revoke the entitlement of such a player to the promotions.

12.12. Shall winnings made with the help of bonus not be successfully withdrawn within 45 days, from the first withdrawal request, they will be voided.

Terms & Conditions are concluded and executed in English language. Casino Adrenaline reserves the right to translate the Terms & Conditions into other languages. Any such translation into other languages shall be made exclusively for comfort of Players who play in territories where online betting and gambling are legal, and use other languages besides English language.

Last update: 16.09.2016.

 

This casino is operated under the License No. 1668/JAZ issued to Curaçao eGaming, Authorised and Regulated by the Government of Curaçao.

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