Here is couple of most frequently asked questions from players who just registered in our casino. Short questions - short answers. Like everyone, we don't like to make things harder to understand.
You can register your account using the Sign Up button found in the upper right corner of this page. You will need to enter your e-mail, password and choose your Main Currency. Please keep in mind that:
If you have lost your password, please use the Forgot Your Password? option in the Login menu. You will shortly receive an email containing a link to the page where you can set your new password. Alternatively, you can contact our Customer Service team and they will be more than happy to help.
No. The email you’ve signed up with cannot be changed.
No. Opening multiple accounts is a breach of our Terms of Service, and may result in removal of any winnings made on all accounts.
Login to your account and navigate to the Profile menu. Use the Balance tab to view your active currencies, and use the Add Currency button below them, to add a new currency.
To change your Default Currency, login to your account and navigate to the Profile menu. Use the Balance tab to view your active currencies, and use the Select button next to the desired currency to switch to using that currency.
We support a total of 10 different currencies, 5 of which are Fiat, and the other 5 cryptocurrencies.
At Casino Adrenaline, you can use:
You can also use the following Cryptocurrencies to play at Casino Adrenaline:
You won’t have to wait at all! Deposits are Instant (and so are Withdrawals). Please consider that:
Yes! They are truly instant. We guarantee that your payout will be sent within 600 seconds of your request!
Before withdrawing, please consider the following:
The minimum allowed deposit amount is €10 or 1 mBTC (0.001 BTC). For more information, please visit our Payments page.
No worries! Just contact Customer Services and they will sort it out for you. If you are familiar with Bitcoin, you should check if your deposit transaction was confirmed on the blockchain first.
Most methods are free of charge, while others have small charges that have to be covered. Please refer to our Payments page for more info. On the other hand, any fees related to withdrawal transactions will be covered by Casino Adrenaline.
No. Casino Adrenaline does not offer Cryptocurrency exchange services.
mBTC is short for millibitcoin. It represents one thousandth part of one Bitcoin (1 mBTC = 0.001 BTC). For the sake of convenience, the Bitcoin balance on your account will be shown in millibitcoins (mBTC).
Bonuses are rewards given by the Casino to you, the player. These can be earned in many ways. Some are given for joining our Casino, others are given for special occasions such as VIP upgrades of your account, Birthday, International Holidays, etc.
Bonuses can be:
All bonuses have their specific terms. The ones always present are Wagering Requirements, Playable Games and Maximum Cashout Limits.
Wagering (a.k.a. Playthrough) Requirement is the amount you must bet after claiming a bonus, before you are able to request a withdrawal.
Wagering requirements are usually stipulated as: X * (the amount of the given bonus). For example, if you claim a bonus of €10, and the terms state “You must wager the bonus 40 times before a withdrawal can take place.”, this means that you must play a total of €400 (40 * €10), before you can request a withdrawal.
On the Bonuses (insert link) page you can see your active bonus with all its terms. On that page you will see specifically how much more you must wager before a withdrawal is possible.
You are playing a game which does not count towards the wagering requirements of your active bonus. Different games will count differently towards the playthrough amount.
For example, your bonus may have game contributions set up something similar to this:
Wagers made on games not allowed by the bonus will not count towards the wagering requirements. Please refer to the Bonuses (insert link) page to see the full details of game contributions.
Maximum Cashout Limit is the amount of funds that you can withdraw after activating a bonus. Any balance in excess of this limit will be removed from your account before a withdrawal can take place.